Bonus Terms And Conditions
- Core Promotion Rules
- Who Can Join Promotions?
- How to Activate an Offer
- Understanding Playthrough Conditions
- How Games Count
- Bet Limits During Playthrough
- When Bonuses End
- Withdrawing Promotional Balances
- Choosing to Decline a Bonus
- Abuse and Unusual Play
- Accounts and Shared Devices
- Free Spin Conditions
- Deposit Method Limitations
- Promotional Changes and Support
These Bonus Terms and Conditions apply to every promotional offer made available by Fair Go Casino. They operate alongside the casino's general site terms, and each individual promotion may include additional conditions that apply only to that offer.
Before opting in, read the promotion details carefully, including any stated eligibility rules, qualifying deposits, wagering conditions, expiry dates, game restrictions and withdrawal limits. By claiming or using a promotion, you agree to follow these terms.
Core Promotion Rules
Bonuses, free spins and other promotional benefits are offered at Fair Go Casino's discretion and are subject to availability. Unless an offer states otherwise, a promotion may be used only once by an eligible player and cannot be exchanged for cash, transferred to another account or combined with another offer.
The terms displayed with a specific promotion form part of that promotion. If a special condition conflicts with a general provision on this page, the special condition will apply to the relevant offer to the extent of the inconsistency. Fair Go Casino may require identity, account or transaction checks before awarding or releasing promotional benefits.
Who Can Join Promotions?
Promotions are available only to players who meet the eligibility requirements shown in the relevant offer. These requirements may relate to account status, location, age, registration, verification, deposit activity or other qualifying criteria.
Players must be at least 18 years old and must use an account registered in their own name. Fair Go Casino may exclude employees, contractors, affiliates, persons connected with the operation of a promotion and any other account identified as ineligible under the offer terms.
Eligibility is assessed at the time of participation. Meeting the requirements of one promotion does not guarantee eligibility for another promotion.
How to Activate an Offer
Some promotions require an opt-in action, such as selecting a bonus in the account area or entering a promotional code. Others may be applied automatically when all qualifying conditions are satisfied. The individual promotion will explain the required process.
A qualifying deposit must normally be completed using an accepted payment method and within the time stated in the offer. Deposits that are reversed, charged back, refunded or otherwise invalid may not qualify. Fair Go Casino is not responsible for a missed promotion where the player has not completed the required activation steps.
Understanding Playthrough Conditions
Wagering requirements determine how much qualifying gameplay must be completed before bonus funds or related winnings become available for withdrawal. In general, the player must place eligible bets using the bonus, a qualifying deposit, or a combination specified by the promotion until the required playthrough value has been reached.
The amount still required may change as qualifying bets are settled. Only eligible games, stakes and transactions count, and a game may contribute at a different rate or may be excluded entirely. The applicable calculation method and any stated multiplier will be shown in the individual promotion rather than assumed from these general terms.
Bets that are cancelled, voided, refunded or reversed will not normally count toward playthrough. Fair Go Casino may also disregard activity that appears designed to satisfy a wagering condition without genuine gameplay.
How Games Count
Not every game contributes equally to a wagering requirement. The promotion details will identify the applicable contribution rules. Unless the offer states otherwise, game categories may be treated generally as follows:
- Slots and other qualifying reel games may provide the standard contribution for the promotion.
- Table games may provide a reduced contribution or may be excluded.
- Live dealer games may contribute differently from digital casino games.
- Jackpot, progressive or special-format games may be excluded or subject to separate conditions.
- Games marked as excluded in the promotion may contribute nothing toward playthrough.
Fair Go Casino may update the eligible game list for future promotions. The list applicable when the bonus is claimed will normally determine whether gameplay qualifies, subject to the offer's stated rules.
Bet Limits During Playthrough
A promotion may set a maximum permitted stake while wagering requirements remain active. The applicable limit is the value stated in the individual promotion. It may apply to a single spin, hand, round, feature purchase or other game action, depending on the offer.
This cap exists to keep the promotional risk proportionate and to prevent a player from completing a large part of the required playthrough through a small number of unusually high-value bets. Exceeding the stated limit may result in the bonus and associated winnings being removed, particularly where the activity is inconsistent with the intended use of the offer.
When Bonuses End
Every promotion may have an expiry point, which will be stated in its specific terms. The expiry may apply to the time available to claim the offer, use bonus funds, complete playthrough or use free spins. These stages may have separate deadlines.
When the relevant period ends, unused bonus funds may be removed and any associated winnings may become unavailable. Fair Go Casino is not required to extend an expired promotion, although an extension may be granted at its discretion where the individual offer permits it.
Withdrawing Promotional Balances
Bonus funds are generally restricted until the applicable playthrough conditions have been completed. Once those conditions are satisfied, the resulting balance may be eligible for withdrawal, subject to account verification, payment checks, any stated maximum win condition and the general site terms.
Fair Go Casino may remove the uncompleted bonus component when a player requests a withdrawal, depending on the offer rules. A pending withdrawal, reversed deposit or unresolved account review may also affect the release of promotional funds. Only cleared and legitimately obtained balances can be processed.
Choosing to Decline a Bonus
A player may ask Fair Go Casino to cancel an unused or active bonus where the promotion allows cancellation. Cancelling a bonus may remove the bonus balance and any winnings linked to it. Wagering activity completed before cancellation may not be retained for another promotion.
Before requesting cancellation, review the effect shown in the account or promotion details. Once a bonus has been cancelled, restored access is not guaranteed. Fair Go Casino may also cancel a promotion where the account no longer meets the relevant eligibility or verification requirements.
Abuse and Unusual Play
Promotions are intended for genuine recreational play. Fair Go Casino may refuse, restrict or remove a bonus and related winnings where it identifies bonus abuse, manipulation or irregular play. Examples may include:
- Using strategies designed primarily to clear wagering conditions with minimal exposure to normal game outcomes.
- Placing offsetting, opposite or coordinated bets to reduce meaningful gameplay risk.
- Changing stake patterns or game selection solely to exploit contribution differences.
- Using automated software, bots, scripts or other unauthorised tools.
- Taking advantage of a technical fault, display error or incorrectly applied promotion.
- Creating, controlling or coordinating accounts to obtain the same offer more than once.
- Providing inaccurate information or attempting to avoid identity, payment or security checks.
- Colluding with another person or allowing another person to use the account.
Where appropriate, Fair Go Casino may review relevant gameplay, account activity and payment records before making a decision.
Accounts and Shared Devices
Each player may hold only one personal Fair Go Casino account unless the casino has expressly approved otherwise. A promotion is normally limited to one eligible player, household, address, device, payment method or network environment where the offer says so.
Using a shared computer or connection does not automatically establish wrongdoing, but it may trigger additional checks where multiple accounts claim the same promotion. Players must not access another person's account, share login details or use a device to bypass promotional restrictions.
Free Spin Conditions
Free spins may be limited to particular games, bet values, rounds or dates. The individual offer will explain how they are issued, when they must be used and whether unused spins expire separately from any associated bonus.
Winnings generated by free spins are usually credited as bonus funds or promotional winnings rather than immediately withdrawable cash. They may be subject to a separate playthrough requirement, a maximum conversion value or other conditions stated in the offer. If the promotion does not provide a conversion value, the applicable treatment will be communicated in the relevant terms or account display.
Deposit Method Limitations
Certain deposit methods may be excluded from particular promotions. The qualifying methods, minimum transaction conditions and any excluded payment channels will be stated in the individual offer.
A deposit made through an excluded method may still be accepted for ordinary account use but may not trigger or support the promotion. Deposits must also comply with the account holder's name and the payment rules displayed by Fair Go Casino.
Promotional Changes and Support
Fair Go Casino may change, suspend or withdraw a promotion where this is necessary for operational, security, technical or commercial reasons. Any change will not be used to remove benefits that have already been validly earned, except where an account has breached these terms, the individual offer or the general site terms.
Fair Go Casino may correct obvious errors in promotional displays and may investigate suspected misuse before confirming a bonus or releasing associated winnings. If you need clarification about an offer, use the Fair Go Casino contact page or write to [email protected]. The individual promotion terms, these Bonus Terms and Conditions and the general site terms should be read together before participation.
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