Fair Go Casino Betting Rules
These Betting Rules explain how wagers are accepted, recorded and settled when you play with Fair Go Casino. They are intended to support clear and consistent outcomes across the games and betting features made available on the site.
By opening an account or placing a bet, you confirm that you have read and understood these rules, the applicable game information and the wider Fair Go Casino terms. Fair Go Casino is available only to individuals aged 18 or over. You remain responsible for checking that online gambling is permitted where you are located.
Who Can Place Bets
Only eligible customers may place bets with Fair Go Casino. You must be at least 18 years old and provide information that is accurate, complete and current. Fair Go Casino may request evidence of age, identity or location before allowing play, processing a withdrawal or completing an account review.
Access may be refused or restricted where a customer does not meet the applicable eligibility requirements. If an account is found to belong to a person under 18, any affected activity may be reviewed and handled in accordance with the relevant terms and legal obligations.
- You must use the site only for your own personal entertainment.
- You must not place bets on behalf of another person.
- You must comply with the laws and restrictions that apply to you.
- You must not use the service if Fair Go Casino has restricted or excluded your access.
Account Standards
A customer may generally hold only one account unless Fair Go Casino has expressly approved another arrangement. Your login details must be kept confidential, and you should notify Fair Go Casino through the contact page if you believe that another person has accessed your account.
Every bet is associated with the account from which it is placed. Account information must not be sold, transferred, shared or used to conceal the identity of the person gambling. Fair Go Casino may suspend account activity while information is checked, particularly where details are incomplete, inconsistent or subject to verification.
You should review your personal and payment information regularly and update it when circumstances change. An account may not be used to test systems, bypass security controls or obtain an unfair advantage.
Which Bets Are Accepted
A bet is accepted only when it has been successfully submitted through the Fair Go Casino platform and a confirmation is displayed or recorded in the relevant account history. Selecting a game, entering a stake or viewing an intended wager does not by itself mean that a bet has been accepted.
Available games, stake options, outcomes and any applicable restrictions are shown on the site or within the relevant game interface. You should check the details of a wager before confirming it. Once accepted, a bet cannot normally be changed or cancelled unless the applicable game rules or Fair Go Casino terms allow this.
- Wagers must be placed using funds available in your account.
- A bet must be submitted before the relevant game event or round begins.
- Duplicate, interrupted or incomplete transactions may be reviewed before settlement.
- Fair Go Casino may decline a wager where technical, security or operational concerns apply.
Any displayed odds, prizes, game results or other information should be considered alongside the specific rules for the game being played.
How Bets Are Settled
Fair Go Casino settles accepted bets using the outcome recorded by the applicable game or platform system. The result of a completed game round determines whether a wager wins, loses or receives another outcome defined by the game rules. Settlement is based on the recorded result rather than a customer’s expectation or an interrupted display.
Where a result is delayed, the bet may remain pending until the relevant information can be confirmed. Account history is the primary record of accepted wagers and settlements. You should retain any confirmation details and check your account history if the outcome is not immediately visible.
Where a settlement is made in error, Fair Go Casino may correct the account balance and amend the associated transaction. Customers must not withdraw or spend funds that were credited incorrectly.
When Bets May Be Voided
A bet may be declared void where the applicable game rules provide for that outcome or where a material problem prevents reliable settlement. This may include a system malfunction, an interrupted game event, an invalid result or a failure in the information required to determine the wager.
If a bet is voided, the usual result is that the stake connected with that bet is returned to the account, subject to the applicable terms and the circumstances of the incident. A voided bet does not create a winning return or contribute to a promotional requirement unless the relevant promotion specifically states otherwise.
Fair Go Casino may investigate unusual or disputed activity before confirming a void decision. Customers should not attempt to exploit a known error or place repeated wagers while a technical issue is being assessed.
Promotional Wagering Conditions
Promotional funds, bonuses and free play offers may carry conditions that differ from ordinary cash betting. Before accepting an offer, you should read its specific terms, including eligibility requirements, activation periods, qualifying games, contribution rules, wagering requirements and any restrictions on withdrawals.
Only bets that meet the promotion terms will count towards a wagering requirement. A game may contribute fully, partly or not at all, depending on the offer. Bets that are cancelled, voided, reversed or excluded by the promotion may not qualify.
- One customer, household, device or payment method may be limited to one promotional benefit where the offer says so.
- Promotional balances may expire if they are not used within the stated period.
- Withdrawing funds may affect an active bonus or remove eligibility for related benefits.
- Fair Go Casino may withhold or remove a promotion where its terms have been breached or misused.
Promotional terms apply in addition to these Betting Rules. If a promotion contains a more specific condition, that condition will govern the relevant offer.
Handling Technical Problems
Although Fair Go Casino takes reasonable steps to maintain a reliable service, technical problems can occur. An interruption, delayed response, incorrect display or connection failure does not automatically confirm that a bet was accepted or that a particular outcome occurred.
If a technical issue affects a wager or game round, Fair Go Casino may pause the relevant activity, review system records and correct any resulting error. The platform record, transaction logs and game data may be used to establish what happened.
Customers should avoid repeatedly submitting the same wager after an error message or unexpected delay. Check the account history before trying again. If a discrepancy remains, use the Fair Go Casino contact page and provide the relevant transaction or game information without sharing your password.
Protecting the Platform
Fair Go Casino may carry out checks designed to prevent fraud, money laundering, collusion, manipulation, identity misuse and other prohibited activity. These checks may involve reviewing account details, transactions, devices, payment methods, betting patterns and related accounts.
You must not use software, automated tools, bots, scripts or other methods intended to interfere with the normal operation of the site or gain an unfair advantage. You must also not exploit a defect, manipulate a game, use another person’s payment method without authority or create accounts to avoid a restriction.
Where suspicious or unlawful activity is identified, Fair Go Casino may suspend an account, restrict withdrawals, cancel affected bets or take other action permitted by the applicable terms. Any decision will depend on the facts and the outcome of the relevant review.
Prize and Payout Limits
Game-specific rules, promotional terms and the Fair Go Casino terms may contain limits or conditions affecting returns. No fixed maximum payout amount is stated in these Betting Rules because the applicable position can depend on the game, the wager, the promotion and the account circumstances.
Before playing, review the information displayed for the selected game and any terms connected with the wager. A displayed prize may be subject to verification, eligibility conditions, maximum payout provisions or other restrictions that are disclosed in the relevant rules.
Fair Go Casino may correct a payout that was calculated or credited incorrectly. A customer is not entitled to retain an amount that resulted from a clear technical or administrative error.
Safer Gambling Expectations
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and use only money you can afford to lose. Never gamble with funds needed for essential living costs, and do not chase losses by increasing stakes or playing for longer than planned.
- Take regular breaks and stop when gambling is no longer enjoyable.
- Do not gamble when affected by alcohol, medication or strong emotions.
- Keep your account secure and do not allow another person to gamble through it.
- Use the safer gambling tools and account controls made available by Fair Go Casino.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Fair Go Casino may apply responsible gambling measures, including account restrictions or a temporary or permanent exclusion, where requested or considered appropriate under the applicable process. Further assistance and account options can be accessed through the site and the contact page.
Updates to These Rules
Fair Go Casino may revise these Betting Rules to reflect changes to the service, games, security procedures, promotional arrangements or applicable requirements. The latest version published on the site will apply to future activity from the stated effective date or, where no date is shown, from publication.
Changes will not normally alter a bet that has already been accepted and settled, unless a correction is required because of an error, fraud, a technical issue or another circumstance covered by the applicable terms. You should review these rules periodically so that you understand the conditions applying when you play.
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